Privacy Policy
Last updated: September 24, 2024
1. Introduction
HushGrovePath ("we," "our," or "us") is dedicated to maintaining the confidentiality of your personal information. This Privacy Policy outlines the manner in which we collect, utilize, divulge, and protect the data you provide when you visit our website hushgrovepath.sbs or utilize our yacht charter services.
Your use of our services constitutes agreement with the data practices detailed in this policy. This policy is in alignment with pertinent privacy laws including the Personal Information Protection and Electronic Documents Act (PIPEDA) and additional relevant Canadian privacy statutes.
2. Information We Collect
2.1 Personal Information
When you engage in the following activities, you provide us with personal information voluntarily:
- Reserving a yacht charter
- Reaching out to us via our website or telephone
- Signing up for our newsletter
- Completing forms on our website
- Taking part in surveys or contests
This data may encompass:
- Identification and contact details (email, phone number, address)
- Financial details for payment (securely processed through third-party services)
- Your preferences and prerequisites for charter services
- Contact details for emergencies
- Foods you can/cannot consume or health-related specifics (when provided)
2.2 Information Collected Automatically
Upon accessing our website, certain information concerning your device and browsing behavior is collected automatically:
- IP address and derivative location data
- Browser specification and version
- Record of page visits and time duration on our site
- Source websites
- Specifications of your device (type, screen resolution, etc.)
2.3 Cookies and Tracking Mechanisms
To enhance your browsing experience, we utilize cookies and similar tracking systems. These assist us in:
- Storing your preferences
- Assessing web performance and usage
- Delivering customized content
- Refining our service offerings
Management of cookies is available via your browser settings or our cookie consent prompt.
3. Utilization of Your Details
We apply the data we gather for various purposes:
- Service Provision: To deliver yacht chartering services, arrange bookings, and correspond regarding your reservations
- Assistance for Customers: To address your inquiries and provide aid
- Payment Management: To carry out transaction processing and handle billing
- Assurance of Safety and Security: To guarantee operational safety and counteract fraudulent practices
- Promotional Activities: To send promotional messages and information (subject to your approval)
- Enhancing the Website: To evaluate visitor interaction and advance website functionality
- Adherence to Legislation: To fulfill legal requirements and regulations
4. Disclosure and Sharing of Information
We do not engage in the selling, exchange, or leasing of your personal details to external parties. However, under specific circumstances, your data may be shared:
4.1 Service Providers
We may divulge data to reliable third-party vendors aiding us in various areas, including payment processing, website infrastructure and upkeep, email marketing, performance analysis and monitoring, customer support, among others.
4.2 Legal Obligations
Should legal action or emergency situations arise, we might need to disclose your details in response to lawful processes, court mandates, or inquiries into possible illicit activities or fraud.
4.3 Business Reconfigurations
Should our company undergo structuring such as mergers, acquisitions, or asset sales, your information could be part of the transferred assets.
5. Safeguarding Data
We enforce suitable preventative and organizational protocols to guard your personal details against unauthorized access, changes, exposure, or obliteration. These comprise encryption, secured servers, regulated access, frequent evaluations, and training for our staff.
However, we cannot ensure complete security for data transmission over the internet or electronic storage methods.
6. Retention of Data
Personal information is retained only for the time frame necessary to satisfy the initial purposes of collection or as legally stipulated. Common retention periods:
- Charter bookings: 7 years (for tax/legal reasons)
- Marketing interactions: until you choose to opt-out or delete this information
- Web analytics data: 26 months
- Customer service records: 3 years since the last communication
7. Your Rights and Options
Regarded rights include the ability to access, correct, eradicate (bound by legal constraints), carry, opt out from marketing, and control cookies. To exercise your rights, connect with us using the details provided below.
8. Services from Third Parties
8.1 Google Analytics
For analyzing web usage, we implement Google Analytics. Opting out is feasible through the Google Analytics Opt-out Browser Add-on.
8.2 Social Media
Our website might have links to social platforms, each with its individual privacy policies.
8.3 Transaction Processors
Monetary transactions are managed by compliant third-party processors adhering to PCI DSS standards.
9. Transfers of Data Internationally
Your data could be processed and transferred to territories other than Monaco, where we execute suitable regulatory conformity measures as directed by applicable privacy laws.
10. Privacy of Minors
We do not purposely target individuals below the age of 13 nor collect their personal data. Should we find that such information has been provided, we urge you to contact us immediately for its removal.
11. Amendments to This Privacy Policy
Modifications to this Privacy Policy may occur to reflect changes in our practices or legal obligations. Notifications of updates will be conveyed by posting the revised policy, emailing registered individuals, or displaying announcements on our site. Continued use past the effective date signifies acceptance of the new terms.
12. Contacting Us
For queries regarding this Privacy Policy or our data management practices, please get in touch:
HushGrovePath — Privacy Officer
Port de Monaco
Monaco 98000
Monaco
Phone: +377 93 10 63 00
Email: [email protected]
13. Conformity with Google Ads User Consent Policy
We act in accordance with the consent policy outlined by Google Ads. You can adjust your preferences regarding cookies and tracking at any given moment via our cookie settings.